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Refund and Cancellation Policy
Refunds

Pagefusion, Inc.'s web and email hosting services are offered on a month by month basis. We do not offer refunds outside of our 30-day money back guarantee. In addition, refunds are not issued for setup fees, domain name registration, SSL Certificate purchases, I.P. addresses, bandwidth or disk space overage charges, or accounts closed due to a violation of our terms of service or any other Pagefusion, Inc. policy.

If you have purchased a commercial library, component, module or skin package over the Pagefusion Network, a 10-day money back guarantee applies.

Cancellations

Pagefusion, Inc. requires 30 days advance notice on cancellations. This allows us the necessary time to make sure your account is properly disconnected and to wrap-up any remaining billing issues and most importantly, to ensure that you are not billed for the next payment period. If you ever decide to cancel your account, send an email by using our contact form with your request for cancellation and your service will be discontinued at the end of your next complete billing month.

When submitting a cancellation request, you must include your full name, account user name, email address, phone number and the reason you are canceling your account in your message. We will contact you to verify your request.

Service Downtime

Pagefusion, Inc. does not offer credit for planned service downtime. If your service is disrupted for longer than one (1) hour, please submit a message with our contact form with the dates and times of the one (1) hour or greater outage and we will issue service credits accordingly. Our standard rate for credit is $.50 per 24 hour day with a maximum credit up to your monthly plan charge. We will not issue credits for more than your monthly plan charge. All credits are applied to future hosting fees. We do not offer cash credits.


Pagefusion, Inc. reserves the right to add, delete, or modify any provision of this policy at any time without notice.
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